Dominos Case study Dxp Car by Crispin Porter + Bogusky Boulder

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Dxp Car

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Industry Catering & Fine Restaurants, Fast food
Media Case study
Market United States
Agency Crispin Porter + Bogusky Boulder
Chief Creative Officer Ralph Watson
Executive Creative Director Tony Calcao, Matt Talbot
Creative Director Andrew Lincoln
Senior Art Director Marthon Pucci
Released March 2016


Cannes Lions 2016
Promo And Activation Sectors: Retail, e-Commerce, Restaurants & Fast Food Chains Silver Lion

Credits & Description

Agency: Cp+B
Brand: Dominos
Country: USA
Advertising Agency: Cp+B, Boulder
Entrant Company: Cp+B, Boulder
Media Agency: Cp+B, Boulder
Pr Agency: Cp+B, Boulder
Production Company: Cp+B, Boulder
Content Supervisor: Brittany Tangsrud (Cp+B)
Sr. Art Director: Marthon Pucci (Cp+B)
Content Supervisor: Michelle Robertson (Cp+B)
Chief Creative Officer: Ralph Watson (Cp+B)
Associate Design Director: Scott Pridgen (Cp+B)
Evp / Executive Creative Director: Tony Calcao (Cp+B)
Vp / Group Account Director: Evan Russack (Cp+B)
Vp/ Account Director: Alex Guerri (Cp+B)
Vp/ Creative Director: Andrew Lincoln (Cp+B)
Sr. Copywriter: Brian Caruso (Cp+B)
Vp/ Account Director: Kristi Kirkeide Boutiette (Cp+B)
Vp/ Executive Integrated Producer: Stafford Bosak (Cp+B)
3d Designer: Michael Kritzer (Cp+B)
Vp/ Executive Creative Director: Matt Talbot (Cp+B)
Content Manager: Sam Carolan (Cp+B)
Besides being the first pizza company to create a custom-built pizza delivery car, the campaign was covered across all forms of media including USA Today, Forbes, CNN, Late Night with Seth Meyers, Mashable, The Late Late Show with James Corden, Forbes, Car and Driver, and more, generating 1.2 billion media impressions and counting. Additionally, the web experience,, has so far received more than one million visitors who spent an average 2 minutes and 24 seconds on the site. But most importantly, with 155 DXPs on the road delivering pizzas across the US soon, you can be sure none of them are delivered cold.
Campaign Description:
Domino’s spent years perfecting their pizza, but what was missing was the perfect way to deliver it. So they built one. The Domino’s DXP is a first-of-its-kind pizza delivery vehicle purpose-built for pizza delivery, five years in the making. It’s equipped with a built-in warming oven that heats up to 140-degrees Fahrenheit to keep customers’ pizzas hot throughout the delivery journey, as well as a custom compartment in place of passenger seats that secures customers’ dipping sauces, napkins, utensils, and prevents drinks from being rattled. On the exterior, the DXP features a side-mounted light that brightens the ground once the car is parked to help drivers step safely around the vehicle, and an “Out For Delivery” roof light that, when illuminated, means this ultimate pizza delivery vehicle is en route to hungry customers.
As the undisputed pioneers of pizza delivery, Domino’s knew they could improve how they currently deliver and decided to change the industry as we know it. They took a good look at the market and asked themselves, “Why does the ice cream man get his own truck, but not the Domino’s pizza delivery guy?” Firefighters have a fire engine. The postman has a mail truck. It seems that each of them have a purpose-built vehicle for doing one job, and one job only. So what does the Domino’s pizza delivery guy have? Typically, a used Honda Civic. But not anymore.
There’s no one more passionate about pizza than Domino’s. They’ve worked tirelessly over the years to improve their pizza, and have developed countless innovative solutions to get it to their customers – the Pizza Tracker, Heat Wave Bag, Emoji Ordering, and more. But while their pizza continues to be better than ever, the way it’s delivered to US customers has remained virtually unchanged. Usually it’s placed on the passenger seat, losing heat by the minute, as the sodas in the trunk get rattled at every twist and turn of the road. This was no way to deliver pizza. Domino’s needed a delivery tool that lived up to the excellence of what it’s delivering.
Pizza companies don’t build cars every day. What started off as a crowd-sourced competition in 2010 amongst Domino’s customers to think up ideas for the vehicle, progressed into a creative alliance between Local Motors, General Motors, and Roush Performance to bring the car to life. The DXP is a retrofitted Chevrolet Spark with a delivery-focused interior that includes a special compartment that stabilizes drinks and sauces, a custom-built warming oven that heats up to 140-degrees Fahrenheit, and no passenger seats to create an 80-pizza storage capacity. The exterior features a side-mounted puddle light and fighter jet-inspired decals that give franchisees the opportunity to personalize every vehicle with its driver’s name, call sign, home base, and more. After five years of designing, prototyping, developing, and testing, the Domino’s DXP hit the streets. There will be 155 on the road, delivering pizzas across the US.