Bekol DM BUBBLE by BBR Saatchi & Saatchi Israel

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Industry Charities, Foundations, Volunteers
Media Direct marketing
Market Israel
Agency BBR Saatchi & Saatchi Israel
Creative Director Nadav Pressman, Ban Sever
Art Director Eran Nir
Copywriter Tomer Gidron
Producer Uri Dagan
Released November 2009

Credits & Description

Category: Direct Response Broadcast: TV, Radio & Infomercials
Advertiser: BEKOL
Date of First Appearance: Nov 12 2009 12:00AM
Vice President / Creative Director: Yoram Levi (Baumann Ber Rivnay Saatchi& Saatchi)
Creative Director: Nadav Pressman / Ban Sever (Baumann Ber Rivnay Saatchi& Saatchi)
Copywriter: Tomer Gidron (Baumann Ber Rivnay Saatchi& Saatchi)
Art Director: Eran Nir (Baumann Ber Rivnay Saatchi& Saatchi)
Producer: Uri Dagan (Baumann Ber Rivnay Saatchi& Saatchi)
Vice President /Producer Agency: Dorit Gvili (Baumann Ber Rivnay Saatchi& Saatchi)
Account Supervizer: Maya Salomon (Baumann Ber Rivnay Saatchi& Saatchi)
Account Executive: Inbal Rov (Baumann Ber Rivnay Saatchi& Saatchi)
Media placement: Direct - Television - 12/11/2009

Describe the brief/objective of the direct campaign.
Deafness is the most prevalent disability in the western world, with around 10% of the population suffering from the condition to some degree. In Israel, this translates to nearly 700,000 people, many of whom will only become deaf in later life. This loss of hearing can be traumatic and embarrassing for the sufferer, as they struggle to continue with their daily lives with increasing difficulty. As many as one in three people over 65 in Israel are deaf, and are thought to be living in the deafness 'bubble', cut off from friends, family and the rest of the outside world.

Explain why the creative execution was relevant to the product or service.
It is standard practice on Israeli television for many of the high rated programmes to carry a sign language interpreter in a small bubble at the bottom corner of the screen. Bekol persuaded some of these programmes, mainly news, current affairs and magazine shows, to make a direct link between the interpreter bubble, and the bubble in which the deaf can become trapped. In an attention grabbing move, the roles were switched, and main presenters were moved to the bubble, while the sign interpreter was “liberated” and appeared full screen.

Describe the creative solution to the brief/objective with reference to the projected response rates and desired outcome.
Bekol, a charity set up to look after the deaf and hard of hearing, wanted to reach out to those who were trapped in the bubble and let them know that help, support and advice was available to them. As a non-profit organisation, staffed largely by volunteers and maintained by donations and government grants, Bekol had to find a way to communicate its message with a non-existent budget.

Describe the results in as much detail as possible with particular reference to the RESPONSE of the target audience including deliverability statistics, response rates, click throughs, sales cost per response, relationships built and overall return on investment.
This flipped perspective generated an enormous amount of publicity for Bekol, and the plight of those with hearing loss. The action is estimated to have reached an audience of 400,000 deaf people. Bekol experienced rise in calls to its service. As an example of where a marketing campaign meets a PR stunt, this case study highlights the potential of a single, simple, carefully chosen action to communicate a message and reach a niche audience.