Adidas Digital, Case study Breaking The Pattern With Adidas Glitch [image] 2 by Iris London, Possible Seattle

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Breaking The Pattern With Adidas Glitch [image] 2

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Industry Sportswear, Athletic Footwear & Accessories, Mobile applications
Media Digital, Interactive & Mobile, Case study
Market United States
Agency Iris London
Creative Director Iain Robson
Senior Art Director Tarik Bedevi
Senior Copywriter Ric Blank
Agency Possible Seattle
Executive Creative Director Pablo Marques
Released October 2016


Cannes Lions 2017
Media Branded Content & Entertainment: Use of Co-Creation & User Generated Content Silver Lion

Credits & Description

Title: Breaking The Pattern With Adidas Glitch
Agency: Iris Worldwide, Possible
Brand: Adidas Football
Country: USA
Entrant Company: Possible, Seattle
Advertising Agency: Iris Worldwide, London / Possible, Seattle
Production Company: Iris Worldwide, London / Possible, Seattle
Ecd: Pablo Marques (Possible)
Director Business Development: Marc Makowski (Adidas Football)
Global Communications Manager, Special Projects: Miriam Keck (Adidas Football)
Senior Manager Digital Experience: Hans-Eric Noyons (Adidas Group)
Agency Producer: Laura Jane Justice (Iris/adidas)
Creative Director: Iain Robson (Iris)
Creative Technology Director: Stuart Thorne (Possible)
Design Director: Wojciech Zalot (Possible)
Ux Designer: Pontus Persson (Possible)
Global Planning Director: Michael Barrett (Iris/adidas)
Managing Partner: Nico Tuppen (Iris)
Senior Designer: Mariana Lobos (Iris)
Senior Art Director: Tarik Bedevi (Iris)
Senior Copywriter: Ric Blank (Iris)
Account Executive: Jasmina Cigoja (Iris)
Design Director: Jose Paz (Freelance)
Lead Mobile Developer: Peter Schmiz (Possible)
Business Director: Von Branton (Possible)
Senior Project Manager: Julia Sz.Kis (Possible)
Senior Ui Developer: Istvan Makary (Possible)
Senior Motion Designer: Laszlo Szekeres (Possible)
Campaign Description:
GLITCH is both a brand new football boot concept AND a brand new route to market for adidas. The product itself features an inner shoe for perfect fit and a laceless outer skin that offers perfect ball control, but is also interchangeable allowing players to express their own style. The designs, the name, the packaging, the launch – every single facet was co-created with football influencers. They fed back on every aspect and made choices that were bolder, pushing the boundaries of the brand. They sat in the room with adidas, their agencies and creatives. They owned it. At launch they gave out unique codes to let fans access (and purchase). And they still have an active role in running it. Influencers attend all fitting sessions on the pitch with new customers. They man the support channel. And contribute their own content to help drive and engage the GLITCH community.
GLITCH trended immediately and boots were selling fast without any media spend. Players took to social media begging for referral codes from their contacts. We made it into the ‘HOT this week’ list in the app store in our first week. Boots were being sold at 3x markup on eBay. We even saw access codes being auctioned.Despite the controlled release, the GLITCH app has already been downloaded over 63 thousand times (adidas, April 2017). adidas GLITCH already has over 100 thousand links (Google search) and tens of thousands of videos (YouTube). Every single video is an influencer or customer creation. NONE of them are made by adidas. Just by being involved in the seeding, our influencers social reach extended – gaining extra views and followers in their thousands.GLITCH was a true collaboration, with huge rewards for the brand and the community they engaged.
We avoided classic channels and decided to focus on Mobile and influencer led Social activity. Our audience was heavily into digital and social media and big on mobile usage, so we didn't focus our efforts on the traditional media channels typical of a football boot launch. Instead we involved our audience right from the beginning and based our strategy around them. Utilising the power of the influencer to generate interest with relevant social media and user generated branded content which matters to them.
This new football boot is ONLY available for purchase through a mobile app, designed and built for the new football stars - urban street players whose freestyle play is as dependent on the style as it is the score. We intentionally started small, with a core group of influencers and urban footballers in London. This allowed the community to grow gradually and organically without abusing the reach of our contributors. Influencers were empowered and highly engaged throughout, actively helping to shape the community by deciding who became a part of it and contributing towards the customer support and homepage sections of the app with peer-to-peer advice, product demos and promotional User Generated Content.There were reward and value exchange mechanics built into the app too, encouraging interaction and engagement to exist beyond a single purchase with free skins and extra referral codes on offer for the most active users.
Around 90 young players were identified as “creators” and invited by the adidas brand to help pre-test the product, critiquing and improving it at every stage right up to the launch. They then produced the content that sits on the app homepage and were given control of invite codes to seed the product with their fans.Approximately two dozen players are now working for the project on an ongoing basis, either by providing customer service support, attending fitting sessions or being involved in content and product creation. adidas call it an ‘open source’ philosophy. The whole project is based on the belief that you can only create genuinely cool products if you bring in creative thinkers from a whole range of different fields, merging agencies and brand owners with influencers and players, letting them impact the product by giving them scope to develop their ideas.
Football is changing. Premiership players are being challenged for respect by Freestylers and Academy players who make play look like an art form, not just a competition. Young, urban, players aren’t looking up to Pogba so much as street players and Instagram stars. So, if you’re an establishment brand like adidas, how do you connect with this audience of “Creators” – the players that set the pace for the wider audience around them?You throw the rule book away. You ditch traditional media channels. You create a new product. And you involve these “creators” in every step of development and launch.Introducing GLITCH. A product and a community co-created with social influencers.